Presented by Penny Walters, PhD on 7 Apr 2020.
Genealogists investigate very personal aspects of people’s lives, and it can be very difficult to know how to give bad or unexpected news. Learning to deliver bad or unexpected news effectively can turn an uncomfortable situation into one that improves your relationship with the client, boosts your credibility, and can give confidence for the next similar situation.
Dr. Penny Walters’ PhD researched Ethical Dilemmas, and she has been an undergraduate and postgraduate (Masters) University lecturer for 30 years in Psychology & Business Studies. Penny's interest in genealogy started after having her first child and then wondering about her own biological parents, as she was adopted. DNA testing initially revealed 71% Irish heritage, which has been refined now to 94%, which supports her paper trail and recent collaboration with 2 very helpful American 3rd cousin DNA matches. Having researched her 2 family trees for 30 years, Penny lectures internationally and writes articles about genealogy topics, including: ethical dilemmas in genealogy; mixing DNA results with a paper trail; the psychology of searching; adoption; black British heritage; ethnicity and identity; diaspora; and Irish heritage. The articles include one about ethical dilemmas for the APG Quarterly, and a forthcoming article about adoption in Forum (The Federation of Genealogical Societies quarterly magazine), and numerous for Family Tree magazine (UK).
Penny has recently lectured at Roots Tech London and will be lecturing at Roots Tech USA (Feb 2020); the UK’s national Family Tree Live; Ireland’s Back to Our Past; also the annual conferences of: the British Jewish Genealogy Society, the Federation of Family History Societies, Register of Qualified Genealogists, and the Guild of One Name Studies. Penny has also presented at the APG annual conference (2018) and at Brigham Young University’s annual family history event (2019).
Penny will be lecturing about ethical dilemmas at the UK's forthcoming national Family Tree live, and discussing adoption issues at a half day workshop at the London Society of Genealogists, and at a range of regional events. Penny has recently published her book 'Ethical Dilemmas in Genealogy,' and will be publishing ‘The Psychology of Searching’ soon.